Shipping & Delivery Policy

Social Wings is committed to excellence, and the full satisfaction of our customers. Social Wings proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://bharattapp.com/ also offers same-day dispatch.

SHIPPING All orders for our products are processed and delivered out in 7 - 10 working business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

WRONG ADDRESS DISCLAIMER It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

UNDELIVERABLE ORDERS Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

OUT OF STOCK ITEM PROCESS https://bharattapp.com/ has the following options in the event there are items which are out of stock: Wait for all items to be in stock before dispatching.

IMPORT DUTY AND TAXES When dealing with https://bharattapp.com/ you have the following options when it comes to taxes as well as import duties: You will be required to settle the requisite fees when the items are arriving in the destination country.

ACCEPTANCE By accessing our site and placing an order, you have willingly accepted the terms of this Shipping Policy.

REPLACEMENTS All products are shipped after thorough checking; therefore, the chance of a defect occurring is very rare. In the event of such an occurrence, we will replace the product with a functioning product promptly. You can get in touch with us for your replacements. All replacement claims shall be submitted no later than 2 days after product delivery.

EXCHANGE If your item arrives damaged, defective, or different from what you ordered, you can request a free replacement with photo proof within 48 hours of delivery. Please keep the item in its original condition with the manufacturer’s packaging.

To replace an item, please email customer service at socialwingsind@gmail.com with your order details. Once your replacement is approved, you will be provided with instructions on how to get your replacement.

We will cover the cost of delivering the replacement items within India, provided it matches any of the reasons for replacement mentioned above.

Important Note: Customized orders: We print items according to the information provided during the order. Therefore, we cannot accept replacement or refund requests for any design change, spelling mistakes, wrong business information provided, or if you simply change your mind.

RETURNS/REFUNDS Due to the personalized nature of our products, we are unable to accept any return requests once the product is delivered. We strive to ensure the highest quality standards for all customized items and encourage customers to review their order details carefully before submitting. If you have any concerns or issues with your customized product, please contact our customer support team at socialwingsind@gmail.com, and we will do our best to address them promptly. Thank you for understanding.

CANCELLATION POLICY Customers can cancel their order within 24 hours of placing it for a full refund. After this period, no cancellation requests will be approved, and no refund will be issued. To cancel an order, please contact our customer support team at socialwingsind@gmail.com

Once your cancellation request is received within 24 hours of placing an order, we will process your refund. Refunds are generally issued in the original form of payment within 3-5 business days. We will notify you by email when your refund has been completed.

Please be as careful as you can before you hit that Buy button. Your simple hit on that button starts a long logistics process chain at our end. Be kind to the environment and also to our people who bring such wonderful products to you.